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Software Solution Reduces Turnaround Time, Increases Efficiency for Third-Party MRO

 

Summary

Atitech, one of the largest independent aircraft MRO facilities in Europe, needed a modern software solution that would enable them to increase maintenance productivity and reduce turnaround times. The company now uses a joint solution from Enigma and Rusada that is one of the most comprehensive planning and execution systems for any independent MRO facility worldwide. The Enigma-Rusada solution serves 350 licensed maintenance engineers and mechanics, including 70 administrators, at the company’s heavy maintenance base in Naples, Italy.

Challenge: Deliver Updated Technical Information to Maintenance Technicians, Planners and Engineers

As an independent 3rd party MRO organization, Atitech provides comprehensive maintenance support for numerous airlines, servicing a wide variety of airframes, including the Airbus A320 family, Boeing 737 family and MD 80 family. The company must manage technical documentation for all information related to airframe and component maintenance, which includes OEM and airline-specific maintenance manuals and parts catalogs, as well as all Atitech and airline-specific maintenance supplements, service bulletins and schematics. With so many sources of technical documentation, and a constant stream of revisions coming from OEMs, airlines and line maintenance, Atitech needed a way to ensure that the latest service and parts information is available across all maintenance and support departments.

Solution: Integrate Engineering and Planning Modules with Dynamic Job Cards and Technical Content

A joint solution from Enigma and Rusada enables Atitech to quickly access any technical document, or produce job cards and work packages that are pre-configured by tail number, with current information from the planning and engineering departments. Enigma provides the following modules: InService MRO, Job Card Generator and Revision Manager; Rusada provides its Envision asset management system. The joint solution integrates engineering and planning modules from Rusada with dynamic job card and technical content modules from Enigma and automatically applies changes in the technical content to the ERP/MRO system. The combination of Enigma and Rusada results in the most advanced MRO system for aircraft maintenance.

Enigma InService MRO provides an ATA-compliant technical information system, with effectivity filtering, for aircraft, engine and component manuals. The module repurposes technical content and integrates it with the planning and execution modules of Rusada. With InService MRO, the maintenance organization can quickly troubleshoot problems, identify appropriate parts and gather relevant service information, which is critical to maximizing productivity and compliance.

InService Job Card Generator automates the production of dynamic, step-by-step task cards that are used by technicians and inspectors to guide maintenance practices and record regulatory compliance. InService Revision Manager automates the process of reviewing OEM and airline-specific maintenance changes, resolving conflicts and updating all relevant information systems. Automating the process of revision management dramatically reduces delays for comparing and reconciling OEM parts and maintenance changes and operator supplements. Synchronizing updated technical content (maintenance manuals, service bulletins, schematics, parts catalogs, etc.) with the MRO system ensures that the latest service and parts information is available across all maintenance and support departments; this improves and accelerates maintenance decisions.

This seamless connection between an airline’s technical content with maintenance planning and execution allows the shop floor to achieve a level of efficiency and responsiveness that, until now, has not been available in the independent MRO market. The Enigma-Rusada system allows Atitech to accept and schedule MRO orders from airlines around the globe on very short notice. Atitech can now quote, plan and produce C and D check work packages in a matter of days, and sometimes hours, versus the many months that were often required.

“Atitech is committed to providing the fastest, safest and most accurate and cost effective maintenance for our customers, and we are pleased with the combined Enigma-Rusada maintenance and asset management system,” said Roberto de' Pompeis, Atitech CEO. “The joint solution offered significant benefits over alternative competitors. By integrating the technical content (AMM, IPC and Service Bulletins) that we receive from our customers to our internal business processes, which reside in our planning/ERP system, we are able to increase our productivity and reduce turnaround times,” he added.

Benefits

  • Reduces maintenance turnaround time, increases aircraft uptime
  • Increases efficiency and productivity across the engineering, planning, technical publications and maintenance departments
  • Automates and accelerates the review and approval process for maintenance updates and revisions
  • Enables dynamic updates of service and parts information to ensure that mechanics and engineers have the most current technical documentation
  • Decreases operating costs of maintenance planning and execution
  • Improves compliance

 

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"By integrating the technical content (AMM, IPC and Service Bulletins) that we receive from our customers to our internal business processes, which reside in our planning/ERP system, we will be able to increase our productivity and reduce turnaround times."

— Roberto de' Pompeis, Atitech CEO.

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