Benefits
"Enigma's technology is what brings all the critical content together, from multiple sources, and creates one intuitive application that our mechanics can use quickly to find the exact information and parts they need to get an aircraft back in action and generating revenue." Mr. Akira Furuta, Director, Japan Airlines
AMTs spend about 30-40% of their day finding the right parts and service information needed to perform maintenance. Often this information is located in separate applications, meaning that AMTs bounce from one system to another to gather all of the necessary resources for a service procedure.
Time and resources spent finding information takes away precious time for actual maintenance. Aircraft spend more time in the hangar or on the tarmac and less time in the air generating revenues. In addition, maintenance productivity is slowed and service capacity is not maximized.
If the AMT is fortunate, he has the most accurate, current information available. Using outdated content leads to critical delays, unsafe aircraft and poor compliance with governmental regulations. But keeping service and parts information up-to-date is costly and time-consuming.
Ordering the wrong parts is also costly and may prolong the time an aircraft spends on the ground. AMTs need electronic access to complete and current parts data and an easy, efficient method to procure the right parts, reducing any number of human errors.
By efficiently moving aircraft out of the hangar and back into operation, airlines reduce costly downtime and enjoy more revenue-generating operations from their planes.
- "One-stop-shop" for access to all critical maintenance and service information reduces the time mechanics spend finding the right information. That leaves more time to perform actual procedures increasing the number of aircraft that can be serviced using the same workforce.
- Instant updates to parts and service information ensure that mechanics are working with the most current, accurate information available when performing aircraft maintenance. Using outdated content leads to critical delays, unsafe aircraft and poor compliance with governmental regulations.
- With ties into MRO, ERP and eCommerce systems, mechanics have complete and current parts data available to them when ordering parts directly from the illustrated parts catalog, reducing any number of human errors.
Read how airlines such as United, KLM and JAL are realizing these and other benefits from Enigma solutions. |
