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| Webinar: Creating the Complete Dealer Support System |
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Wednesday, September 26
10am eastern time
Find out how the Enigma InService EPC solution helps OEMs build dealer networks that are more efficient and consistent. This unique solution for sales, service and parts personnel provides all product content – parts, service, specs, bulletins, collateral, etc. – and filters it according to serial number and/or configuration.
Learn how InService EPC can help you
- Deliver all dealer support information via one integrated application (parts catalogs, service and maintenance information, operational and marketing information)
- Streamline the creation and publication of your company's parts catalog; bring production in-house
- Distribute your catalog via the web, paper, DVD and CD; incrementally update DVDs
- Synchronize OEM part web sites with local dealer sites (potentially eliminate DVDs)
- Leverage current enterprise infrastructure/ back-office systems
- Use your company's existing content and data, thus eliminating data repurposing costs
- Maintain control over updates and accuracy for all your parts-related information
- Reduce catalog printing and shipping costs by delivering the catalog to the web.
Register here.
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| Enabling Consistency and Efficiency |
In the August 2007 issue of Airline Procurement Richard Bergmann, from Accenture, is quoted as saying “This industry is still underserved when it comes to enabling technology.” He goes on to point out that many complex MRO processes are still paper-driven and that the airline industry needs systems to maximize maintenance productivity.
As this quote indicates, many aircraft maintenance activities are still initiated, managed and recorded using paper-based processes. Unfortunately the rest of the article focuses on parts logistics, which is an important issue but doesn't address the underlying problem of maintenance efficiency.
Having the right parts in the right place at the right time lowers inventory costs and is a key component of fast maintenance but even more important is ensuring that technicians can quickly diagnose, troubleshoot, repair and closeout a service event.
Providing the information and workflow that makes every technician an expert is what Enigma is all about. Enigma’s software helps maintenance organizations follow best-practice processes, which results in service and support that is faster and of higher quality. Automating the processes around service execution is the real key to developing an efficient and consistent MRO organization. When every technician can work like an expert, maintenance times decrease and revenue and asset availability increase. |
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| In This Issue |
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Webinar: Creating the Complete Dealer Support System
Enabling Consistency and Efficiency
Upcoming Conferences
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