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| Uptime Blog Debuts |
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Enigma has launched a blog, to encourage dialogue with you and others about making aftermarket maintenance more efficient and consistent. There's a lack of discussion on the Internet regarding aftermarket issues and strategies, so we are pleased to help fill that void.
We aim to keep it relevant, concise and substantive, with a dash of humor mixed in for good measure. We welcome your comments and look forward to your input!
Check it out at www.uptimeblog.com.
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| New Fact Sheet on the InService EPC Application |
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We've created a new fact sheet about our Enigma InService EPC (Electronic Parts Catalog), a Web-based application for assembling, distributing and updating product, parts and service information. InService EPC provides parts managers, service technicians and sales personnel with accurate product data including: parts catalogs, maintenance manuals, product specs and sales collateral, allowing them to meet rising customer demands in a timely and profitable manner.
Equally important, this product integrates seamlessly with back office systems using open, industry standards, allowing InService EPC to fit into an organization’s current enterprise IT environment, while providing the flexibility to support future business and technology objectives as needed.
To read all about the functionality and benefits of InService EPC, simply click here.
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| Webinar: Creating the Complete Dealer Support System |
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Thursday, January 24
10:00am eastern time
Register here.
Enigma InService EPC can streamline the creation and publication of your company's parts catalog, and make it easier for your dealers/service technicians to locate and order the latest parts, product and service information online or offline (DVD).
Tune in to learn how Enigma's InService EPC application enables OEMs and dealers to reduce the costs of catalog creation, increase aftermarket parts sales and improve customer satisfaction. Key capabilities of this “out of the box” EPC application enable companies like yours to do the following:
- Integrate with back-end enterprise applications such as order processing, warranty and parts inventory systems
- Provide all product content – parts, service, specs, bulletins, collateral, etc. – and filter it according to serial number and/or configuration
- Distribute the catalog via the web, paper, DVD and CD; incrementally update DVDs via the web
- Synchronize OEM part web sites with local dealer sites (potentially eliminate DVDs)
- Streamline the creation and publication of the parts catalog
- Maintain control over updates and accuracy for all parts-related information
- Reduce catalog printing and shipping costs by delivering the catalog to the web.
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| Webinar: Automating Job Card Generation |
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Tuesday, February 12
8pm Eastern time
Register here.
InService JCG is a web-native, highly advanced, and proven technology, that is easily integrated with document/content management systems, M&E systems, and service business processes to provide a fully-integrated and robust maintenance support product.
Tune into our webinar to find out how InService JCG does the following:
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improves maintenance productivity by streamlining maintenance planning and execution
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provides up-to-date information to the mechanic
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filters information according to effectivity within the context of the job card
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improves compliance
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formats to the maintenance organization standard.
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| In This Issue |
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New! The Uptime Blog debuts
New! InService EPC fact sheet available
January 24 webinar: InService EPC
February 12 Webinar: InService JCG
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Enigma, Inc. • 200 Wheeler Road • Burlington, MA • USA • +1 781-273-3600
Enigma Israel • 1 Sapir Street • Hertzlia, Pituach • 46733 • Israel • +972-9-956-9955
Enigma Europe • Lakeside House • 1 Furzeground Way • Stockley Park UB11 1BD • United Kingdom • +44-208-622-3009
Enigma K.K. at: Altech ADS • 3F, YM Shijuku Building • 4-4-1 Yotsuya, Shinjuku-ku • Tokyo 160-0004 • Japan • +81 (03) 5363-3005
 
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