InService Electronic Parts Catalog
 

InService EPC Solution Features & Benefits

Enigma InService EPC is an intuitive and easy to use application designed for parts identification and procurement. It provides powerful integration capabilities, a rich functionality set, and is available in on-line, off-line, and mobile environments.

The technology behind InService EPC is based on Enigma's extensive EPC delivery experiences with some of the world's largest automotive, manufacturing and aerospace companies.

Click on thumbnails below for screenshots

 

 

Features

  • Reduces manual catalog creation and distribution cost by:
    • Automating the catalog production process and workflow
    • Supporting all relevant graphic formats (GIF, JPG, CGM, TIFF) to simplify data upload
    • Providing efficient navigation by automating hyperlink generation and validation to all associated information
  • Provides multilingual browser-based interface for easy worldwide adoption
  • Reduces mistakes by providing visual parts identification through a synchronized view of the parts assembly image with the associated parts listing
  • Improve accuracy of part identification by:
    • Providing full-text and attribute-based search on all product hierarchy levels
    • Linking all associated service documents that are related to a specific parts assembly

 

  • Reduces misorders by:
    • Showing an intelligent display of parts supersession data
    • Filtering of parts information based on equipment serial number
  • Address the needs of paper-based users by providing properly formatted printouts of specific assemblies
  • Reminds service technicians about product updates and revisions by using electronic annotations on selected parts
  • Enables users to access parts information wherever they are via the web or a mobile device
  • Maintains security and user privileges by providing user authentication via LDAP

Enigma InService EPC Benefits

Enigma's InService EPC is an application for automated assembly, revision, distribution and viewing of illustrated parts catalogs.

Benefits for Manufacturers:

  • Reduce parts misorders
  • Increase parts revenue and compete with 3rd party parts suppliers
  • Lower catalog production and distribution cost
  • Improve customer support and brand perception
  • Create stronger, more reliable dealer channel
  • Improve overall margin by increased spare parts market share

Benefits for Dealers:

  • Reduce costs through more effective order management and fewer misorders
  • Increase service efficiency and revenue
  • Enable efficient order process with an easy to use illustrated parts catalog

 Download the InService EPC fact sheet.

Copyright 2008 Enigma, Inc. All rights reserved.