Oil and Gas MRO

Solutions for Equipment Operators

In asset-intensive industries like oil and gas exploration, capital equipment downtime can cost hundreds of thousands of dollars per day. Among the primary challenges facing maintenance planners and service technicians is the daunting complexity and diverse configurations of the equipment: maximizing uptime involves enormous amounts of documentation. 

Often the technical information needed to complete a task, particularly an unscheduled repair, is spread across multiple manuals and databases and must be retrieved piece-by-piece. This leads to errors and delays, with multiple trips back to the depot for parts, tools and service information. All these factors ruin maintenance efficiency, which increases downtime and decreases profits.

Enigma InService MRO (Maintenance, Repair and Overhaul) provides relevant, accurate service and parts information on-demand to mechanics and technicians which increases the efficiency and consistency of maintenance, particularly on unplanned jobs. Service manuals from OEMs are made available to the maintainers in whatever form they need (online, offline, wireless). Best-practices, the result of maintenance experience, can be seamlessly integrated with OEM service recommendations.  Data filtering, drill-down table of contents, free text and custom searching, assembly and task viewing, bookmarking and printing are all quickly accomplished, allowing maintenance professionals to spend less time finding and organizing service instructions, and more time on the actual job of planning and executing maintenance.

By providing dynamic, up-to-date technical content at the point of need—in the field or in the service bay—InService MRO accelerates service execution, improves maintenance planning, and reduces downtime.

InService MRO Features

• Integrated service and parts information—maintenance manuals, service bulletins, best-practices, schematics and parts catalogs—with the ability to filter by serial number or equipment configuration
• Integrations to diagnostic, warranty, procurement, SCM, ERP and EAM environments for end-to-end service and parts automation
• Delivery via Web, DVD (standalone/disconnected), wireless, and paper

Benefits