Industries

Benefits for Transit Agencies

Increase Fleet Uptime

Reducing the time to find a part or service documentation results in faster turnaround time (TAT), which means the assets can be up and running more quickly.

Manage Multi-vendor Fleets

Even in a multi-vendor fleet with assets that have unique configurations, service technicians can find parts more efficiently; they can filter searches by serial number, and cross reference parts by vendor, part number, transit assigned part numbers or synonyms.

Reduce Unscheduled Breakdowns

By integrating with diagnostic and maintenance planning systems, InService EPC helps identify parts that are failing, and find replacement or alternative parts.

Ensure Passenger Safety

With the right parts and maintenance documentation, mechanics / technicians can repair vehicles correctly. Automated job cards also can be implemented to help maintenance planners assign and track maintenance procedures to ensure that maintenance is performed correctly.

Retrieve Maintenance Compliance Records

Transit agencies are highly regulated, and must keep records of inspections, certifications, maintenance procedures and training. Enigma enables quick retrieval of relevant records.

Manage Maintenance Campaigns

When assets go through scheduled repairs based on OEM recalls, updated parts information or directives, Enigma expedites these campaigns by providing updated job cards and maintenance manuals.

Facilitate Core Tracking

InService EPC assigns unique part numbers to all cores, thus making it easy to track and return defective or used cores to be rebuilt or replaced by a manufacturer.

Maximize Warranty Recovery

InService EPC enables transit agencies to maximize their warranty reimbursements by notifiying a mechanic when a part is under warranty, facilitating efficient repair, and notifying the maintenance management system (CMMS) of work completed.

Integrate with Back-Office Systems

With its open architecture, InService EPC is easily integrated with diagnostic, warranty, maintenance management (CMMS) and ERP systems, which streamlines the parts ordering process.