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| New White Paper Now Available: On Managing the Costs of Parts Catalogs |
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OEMs that sell and service complex equipment through dealer networks share a common challenge: how to provide the most accurate parts information to support their dealers.
One-stop shop capabilities are necessary: the ability to look up part numbers and pricing, check inventory, get service and marketing information and order parts through a single application. The best solution is to improve the electronic parts catalog.
Read our new white paper, "Reducing the Cost of Creating, Distributing and Updating Parts Catalogs," to learn about some of the common pitfalls associated with part catalogs, and learn how one manufacturer triumphed over them.
The process of assembling and distributing a parts catalog can be a constant headache if not done correctly. OEMs have told Enigma that finding a cost-effective way to quickly create, update and distribute parts catalogs is critically important. |
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| The Uptime Blog Update: The "How to" Element in Enterprise Asset Management |
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Many companies in asset-intensive industries have made substantial investments in Enterprise Asset Management (EAM) systems or Computerized Maintenance Management Systems (CMMS). While these systems can have a wide range of capabilities, broadly speaking they try to improve maintenance planning by indicating what to do and when to do it. This often includes job scheduling and assignment, preventive maintenance (PM), inventory control, and other activities associated with asset availability, reliability and operational safety.
Largely beyond the scope of EAM/CMMS applications is direct support for how to perform maintenance activities—particularly unplanned maintenance activities—in the field. While some EAM systems can generate work orders, and perhaps material lists for various maintenance tasks, the primary purpose of these systems is to support the maintenance planner, not the mechanic.
That’s where Enigma’s technology comes into play, because it delivers the "how to" content as a fully integrated maintenance solution: fault isolation/troubleshooting manuals (how to diagnose), service manuals (how to repair), service bulletins (how to incorporate the latest procedures), parts catalogs (how to find the proper parts) and collaboration (how to share maintenance history/experience).
To read more of our thoughts on this subject, Check out the Uptime blog.
Want to get our blog posts automatically? Please subscribe by entering the following feed address into your RSS reader of choice: http://feeds.feedburner.com/UptimeBlog.
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| Webinar: Linking Parts Data with Online Manuals and Service Bulletins |
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Thursday, September 18
11:00am eastern time
Register here.
Join this webinar to learn how Enigma InService EPC enables OEMs to link parts data with service information and collateral to better serve their dealer networks, thereby improving aftermarket sales.
Standard capabilities of the InService EPC application enable companies to:
- Provide complete product content – parts, service, specs, bulletins, collateral, etc. – and filter it according to serial number and/or configuration/trim package
- Maintain control over updates and accuracy for all parts-related information
- Accelerate the creation and publication of the parts catalog
- Distribute the catalog via the web, DVD and paper (reduce printing and shipping costs)
- Download/ synchronize the local dealer version with latest OEM data (incremental updates eliminate multiple DVDs)
- Integrate with back-end enterprise applications such as order processing, warranty and parts inventory systems.
Register here.
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| Enigma to Exhibit at MRO Asia |
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Visit our booth (booth A23) at MRO Asia in Singapore, October 14-16!
Learn how our core aviation product, Enigma InService MRO , provides all of the technical support information needed for MRO operations: maintenance manuals, standard practices manuals, component maintenance manuals, service bulletins, engineering orders and illustrated parts catalogs.
In addition, we'll be highlighting the Revision Manager and InService Job Card Generator products, which accelerate document review/approval and automate electronic job card generation (including digital signatures).
For more information, visit the MRO Asia web site.
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| In This Issue |
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New White Paper on Managing the Costs of Part Catalogs
Uptime Blog Update: The "How to" of Enterprise Asset Management
September 18 Webinar: Linking Parts Data with Online Manuals and Service Bulletins
Enigma to Exhibit at MRO Asia |
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Enigma, Inc. • 200 Wheeler Road • Burlington, MA • USA • +1 781-273-3600
Enigma Israel • 1 Sapir Street • Hertzlia, Pituach • 46733 • Israel • +972-9-956-9955
Enigma Europe • Lakeside House • 1 Furzeground Way • Stockley Park UB11 1BD • United Kingdom • +44-208-622-3009
Enigma K.K. at: Altech ADS • 3F, YM Shijuku Building • 4-4-1 Yotsuya, Shinjuku-ku • Tokyo 160-0004 • Japan • +81 (03) 5363-3005
 
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