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The Uptime Blog Update: Aligning MTBF (and other acronyms)
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During a recent conversation with Joe Barkai of IDC Manufacturing Insights, he mentioned that he’s often asked about improving MTTR and FTFR but rarely MTBF. (For those of you that have forgotten your maintenance acronyms: MTTR is mean-time-to-repair, FTFR is first-time-fix-rate and MTBF is mean-time-between-failure.)
MTTR is all about fixing stuff faster, which requires streamlining repair processes; FTFR seems like it’s about quality but is really more about accurate diagnosis, which means we're really talking about productivity again; However, MTBF is all about how long equipment continues to function properly.
What is the natural inclination of many service departments? To focus on MTTR---getting equipment back in service fast, with less concern for preventive maintenance and calibration. Part of the reason is that focusing on MTBF can have a negative impact on MTTR, but that can happen when any maintenance initiative gets too much emphasis.
To see our complete thoughts on this subject, read "Aligning MTBF" on the Uptime blog.
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| Webinar: Reduce the Cost of Creating, Distributing and Updating Your Parts Catalog |
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Wednesday, February 25
10:00am EST (3:00pm UTC/GMT)
Register here.
Join us for this upcoming webinar to learn how the Enigma InService EPC application enables OEMs and dealers to reduce the costs of catalog creation, increase aftermarket parts sales and improve customer satisfaction.
See how InService EPC can help your company:
- Leverage current enterprise infrastructure/ back-office systems
- Provide complete product content – parts, service, specs, bulletins, collateral, etc. – and filter it according to serial number and/or configuration/trim package
- Maintain control over updates and accuracy for all parts-related information
- Accelerate the creation and publication of the parts catalog
- Distribute the catalog via the web, DVD and paper (reduce printing and shipping costs)
- Download/ synchronize the local dealer version with latest OEM data (incremental updates eliminate multiple DVDs)
- Integrate with back-end enterprise applications such as order processing, warranty and parts inventory systems.
Register here.
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| Enigma to Exhibit at Service Parts & Reverse Logistics Conference |
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Enigma will be showcasing the InService Electronic Parts Catalog at the Service Parts Inventory Management & Reverse Logistics Summit, a conference that focuses on parts planning, delivery and support operations in the automotive, high tech and manufacturing industries.
When: March 30-April 1
Where: Chicago, IL
If you go, please stop by the Enigma booth to see a demonstration of InService EPC!
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| In This Issue |
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Uptime Blog Update: Aligning MTBF
February 25 Webinar: Reducing the Cost of a Parts Catalog
Service Parts Inventory Management and Reverse Logistics Summit
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