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The Uptime Blog Update: Putting e-Business to Work
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Companies that manufacture complex equipment are starting to invest in e-business solutions to help sell aftermarket parts. Typically these systems are based on e-commerce products from Oracle, SAP or IBM. When linked to ERP, CRM and other supply chain systems, these products can significantly improve order management and order processing. They can check a customer’s credit, verify inventory, apply customer discounts, track order status and payment, and so on—all of which are important elements of the customer’s experience.
Yet while these e-commerce products decrease order processing costs, our experience indicates that they don’t really increase revenues. Why not? One reason may be that, when it comes to selling parts online, ordering a part is not the same as selecting a part...
read more about "Putting e-Business to Work".
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| Webinar: Reduce the Cost of Creating, Distributing and Updating Your Parts Catalog |
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Thursday, March 26
10:00am EST (2:00pm UTC/GMT)
Register here.
Join us for this upcoming webinar to learn how the Enigma InService EPC application enables OEMs and dealers to reduce the costs of catalog creation, increase aftermarket parts sales and improve customer satisfaction.
See how InService EPC can help your company:
- Leverage current enterprise infrastructure/ back-office systems
- Provide complete product content – parts, service, specs, bulletins, collateral, etc. – and filter it according to serial number and/or configuration/trim package
- Maintain control over updates and accuracy for all parts-related information
- Accelerate the creation and publication of the parts catalog
- Distribute the catalog via the web, DVD and paper (reduce printing and shipping costs)
- Download the latest OEM data and synchornize with dealer inventory (incremental updates via the web eliminate multiple DVD shipments)
- Integrate with back-end enterprise applications such as order processing, warranty and supply chain systems.
Register here.
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| Enigma to Exhibit at Service Parts & Reverse Logistics Conference |
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Enigma will be showcasing the InService Electronic Parts Catalog at the Service Parts Inventory Management & Reverse Logistics Summit, a conference that focuses on parts planning, delivery and support operations in the automotive, high tech and manufacturing industries.
When: March 31-April 1
Where: The Allerton Hotel, Chicago, IL
If you go, please stop by the Enigma booth to see a demonstration of InService EPC!
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| Webinar: Give Your Maintenance and Engineering Teams the Data They Need |
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Thursday, March 26
4:30am EDT (8:30am UTC/GMT)
Register here.
To manage scheduled and unscheduled maintenance, airlines and MRO shops rely on vast amounts of mission-critical content that is spread among different teams and environments.
Enigma technology simplifies engineering and maintenance activities by delivering this critical content into the hands of those who need it most. As a result, airlines and MRO shops are able to streamline publication processes, manage and reconcile COCs/OEM revisions, and deliver key parts and service information to maintenance planners, engineers, line mechanics and inspectors.
This 45-minute webinar will give an overview and brief demonstration of the the Enigma InService MRO and Revision Manager solutions. Learn how to:
- Streamline the tech pubs process
- Reduce equipment downtime
- Reduce regulatory delays/fines
- Reduce revision managment bottlenecks
- Improve maintenance efficiency.
Register for this webinar to find out how your organization can achieve dramatic operational efficiencies across content management, intelligent publications, parts requisitioning and job cards.
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| Enigma CEO to Speak at MRO Americas Conference |
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Enigma will be sharing a booth with Oracle at next month's MRO Americas conference, to demonstrate Enigma's integration with the Oracle cMRO solution.
When: April 21-23
Where: Gaylord Texan Resort and Convention Center, Grapevine/Dallas, TX
In addition, Enigma CEO Jonathan Yaron will be a speaker on a panel discussion called "Regulatory Compliance in the Digital Age":
Most FAA rules and regulations were written in expectation of a paper environment. Yet, in an era of e-documentation, e-reporting, laptops, PDAs, Internet, etc., technology has overtaken the paper trail. How do airlines and MRO operators continue to move to an electronic environment while at the same time satisfying the FAA and complying with the FARs? What are the issues and concerns, and what can all parties do to assure compliance while still migrating to digital systems? Furthermore, does the new electronic technology really cost less and speed things up? Come hear what the experts have to say about these and other digital/regulatory topics.
- Moderator: Mark Yerger, VP, Engineering, Federal Express
- Carol Giles, Manager, Aircraft Maintenance Division, FAA
- Jonathan Yaron, President and CEO, Enigma, Inc.
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