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| Report from MRO Asia |
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AviationWeek held their annual MRO Asia show last week in Hong Kong. Enigma's CEO, Jonathan Yaron, moderated one of the sessions: "IT Considerations in a Modern MRO Facility." The panel included representatives from two airlines - Japan Airlines (JAL) and Malaysian Airlines (MAS) - and from one MRO shop - Boeing Shanghai Aviation Services.
The Enigma implementation at JAL went live in mid-2008, enabling thousands of engineers, inspectors and mechanics 24-hour access to the most up-to-date technical documentation. Mr. Takashi Sasaki, Staff Director at JAL Engineering & Maintenance, stressed the seamless integration between the Enigma system and JAL's Engineering Workflow System (based on Documentum), enabling fast and efficient review of technical manual revisions from Boeing and the fast publishing of JAL Customer Original Changes (COCs) into these manuals.
Mr. Rashidi Saidin, General Manager of Engineering & Maintenance at MAS, outlined the considerations of implementing advanced IT systems in MRO... Read more.
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| Old Cars and Spare Parts |
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Our suspicions have been confirmed; people are driving old cars longer. R.L. Polk & Co. conducted an analysis of more than 249 million vehicles and for the 12 month period ended June 30, 2008 they concluded that, “Americans are keeping their cars and trucks on the road for record periods as the economy has weakened.” (As reported in Automotive News.)
With so many old vehicles on the road, spare parts sales (for OEMs and dealers) should be excellent. But from what we’ve been hearing, they’re not. Dealers are hurting on all fronts, including part sales. Keith Crain of Automotive News discusses this problem as he describes the need for dealers to get back to basics. “For dealers, it means taking another look at the service department and making sure it’s taking advantage of every opportunity to maximize revenue..." Read more.
Please note: we recently changed the URL address of our blog site; it is now http://uptimeblog.enigma.com. If you would like to subscribe to our blog RSS feed, click here.
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| Webinar: Make it Easy for Customers to Buy Your Aftermarket Parts |
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Thursday, January 21
11:00am EST (4:00pm UTC/GMT)
Register here.
Join us for this upcoming webinar to learn how the Enigma InService EPC application enables OEMs and dealers to reduce the costs of catalog creation, increase aftermarket parts sales and improve customer satisfaction.
See how InService EPC can help your company:
- Maintain control over updates and accuracy for all parts-related information
- Accelerate the creation and publication of the parts catalog
- Distribute the catalog via the web, DVD and paper (reduce printing and shipping costs)
- Download the latest OEM data and synchornize with dealer inventory (incremental updates via the web eliminate multiple DVD shipments)
- Provide complete product content---parts, service, specs, bulletins, collateral, etc.---and filter it according to serial number and/or configuration/trim package
- Integrate with enterprise infrastructure/back-end enterprise applications such as order processing, warranty and supply chain systems.
Register here.
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Follow Enigma on Twitter
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Enigma recently launched a Twitter page, and we encourage you to follow us at http://twitter.com/_Enigma_Inc.
We’re using Twitter to post news such as upcoming speaking events, product announcements, and other news that's relevant to you and the industries we serve. Please stay tuned to our Tweets!
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| In This Issue |
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Report from the MRO Asia Conference
Blog Update: Old Cars and Spare Parts
January 21 Webinar: Make it Easy for Aftermarket Customers to Buy Your Parts
Follow Enigma on Twitter
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Enigma, Inc. • 200 Wheeler Road • Burlington, MA • USA • +1 781-273-3600
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