Enigma is pleased to announce a new module for the Enigma 3C® platform: Revision Manager, a unique solution for industries that receive updates and revisions to complex documents. Revision Manager identifies changes between documents by comparing the original/existing content to the updated content.

By automating the procedures associated with vetting new material, Revision Manager significantly improves the evaluation, edit, review and approval process of complex documents. Revision Manager is well-suited to industries requiring complex maintenance of capital equipment, including airlines, rail, aerospace and defense (A&D), oil and gas (O&G), energy and utilities.

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Learn how Ford North America uses the Enigma 3C platform to provide an interactive electronic parts catalog for more than 4,500 Ford and Lincoln Mercury dealerships in the United States.

Presented by: 
Michelle Ghee, a Manager in Ford's Customer Service Division
John Snow, VP of Business Development and Marketing, Enigma

When:
Thursday, June 28
11:00am eastern time

Register here.

Learn how the Enigma electronic parts catalog:

• Enables incremental/automatic updates;
  Simplifies the parts selection and procurement process, thereby decreasing incorrect part orders;
• Allows dealer personnel to enter a vehicle identification number (VIN), or other key identifier such as model, model-year and trim package;
• Has a consistent user interface whether delivered via the Web or by DVD;
• Links with existing FCSD (Ford Customer Service Division) applications that are currently in use by parts managers;
• Integrates with additional management systems to ensure a seamless flow of information.

Register now.

Recent studies of leading manufacturing companies indicate that the amount of money that the companies invest in supporting their aftermarket is disproportionately low compared to the percentage of corporate profits attributed to parts and service.  Although it costs far more to design, manufacture and sell a complex machine than it does to sell spare parts and hire and train a services organization, service and parts turn out to be more important as complex products become commoditized. (The automotive industry is a good example of this.)
 
Too often, the departments that have responsibility for growing aftermarket revenues have been overlooked in terms of the IT budget. It has been estimated that 50% of companies spend less than 15% of their IT budget on aftermarket services. In fact, one machine company told Enigma that although 35% of corporate profits come from the aftermarket, less than 2% of the IT budget is spent in this area. Enigma is now demonstrating to this company how a modest re-allocation of IT budget can expand their market share for parts and services, resulting in a significant increase in corporate profits.
 
As competition for the parts and services business increases, OEMs have the ability to differentiate themselves---if they know how. Enigma has demonstrated that wise investments in technology are the key to capitalizing on this opportunity.