Japan Airlines International has implemented Enigma's e-maintenance solution to support around 150 Boeing aircraft on the flight line and in its maintenance shops. Various aspects of the system are designed to help JAL's more than 5,000 technicians better control critical data, share maintenance information and quickly identify parts.

The Enigma solution reportedly improves the efficiency and consistency of Japan Airlines's (JAL) maintenance technicians worldwide, both on the flight line and in the maintenance shops. Supporting a fleet of 150 aircraft, the Enigma rollout was completed in conjunction with Enigma's local support partner Altech.

To better service the aviation, automotive and heavy equipment industries, Enigma Inc has joined with Satyam to provide a combined solution that reduces costs and improves the efficiency and consistency of service and support.

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"Among our customers, efficiency equates to reducing aircraft downtime. A work force will execute faster using software that is intuitive and automates data retrieval tasks previously performed manually."

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"What we are doing at Korean Air is really replacing almost the entire IT infrastructure in maintenance and engineering, in finance, procurement, supply chain, catering, aerospace and defense manufacturing in Busan," Hannes Sandmeier, senior director of development, Oracle Service Execution products for Oracle, said in an interview from Seoul. "It's really the entire landscape of IT at Korean Air."

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For Korean Air, the solution will encompass all data related to airframe, engine and component maintenance, such as technical publications, service bulletins, parts catalogs, schematics and best practices. More than 3,000 field service technicians, maintenance engineers and technical documentation writers will apply the solution to the fleet, which includes the A300, A330, B737, B747 and B777 aircraft models.

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