The Enigma Service Bulletin

June, 2011

In  This Issue:

  • Korean Air Rolls Out Enigma and Oracle Solutions
  • Toshiba America Medical Systems Selects Enigma
  • Fixing High-Tech Gear Offline
  • Enigma to Present with Atitech at MRO IT EMEA Conference
  • Aircraft IT Sponsors Enigma Webinar on July 28
  • July Webinar: Improving Field Service
  • New White Paper: The Key to Effective Maintenance Performance


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Korean Air Gains Altitude with Enigma and Oracle
 
Korean Air has gone live maintaining its entire aircraft fleet with Enigma 3C® InService MRO and Job Card Generator integrated with Oracle Complex Maintenance, Repair and Overhaul (cMRO) and an upgrade to the Oracle E-Business Suite 12.1.
 
Read more...

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Toshiba America Medical Systems Simplifies Service for Complex Equipment

Toshiba America Medical Systems, a leading provider of diagnostic imaging equipment, has selected Enigma InService EPC (Electronic Parts Catalog) to improve customer service and equipment uptime.

Enigma’s unique ability to deliver parts and service information—online or offline—to Toshiba engineers in the field was one of several key factors in Toshiba’s selection.
 
Read more...
 
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Fixing High-Tech Gear When You're Offline

Repairing high-tech equipment can be a challenge, not only because troubleshooting the equipment is complex, but also because field technicians are often denied access to the Internet while servicing equipment.

Fortunately, Enigma offers a field service solution with complete offline/online access to technical content and related spare parts.
 
Read more...

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Enigma and Atitech MRO to Present at MRO & Operations IT Conference - EMEA
 
Enigma will be presenting with Atitech at the Aircraft Commerce Airline & Aerospace MRO & Operations IT Conference - EMEA on July 13-14.

Atitech, the largest MRO shop in Italy, will discuss how it is increasing maintenance productivity and reducing turnaround times by automatically applying changes in the technical content to its ERP/MRO systems.
 
Presenters:
* Hugh Revie, COO, Rusada
* Massimo Criscuolo, Technical Documentation Manager, Atitech
* Asher Gabbay, VP EMEA & APAC, Enigma

Visit the conference web site 

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Aircraft IT Webinar:
Enigma's Software Suite for Aviation Maintenance

Wednesday, July 28
5:00am GMT or 3:00pm GMT
 
Log into this webinar sponsored by Aircraft IT to learn how Enigma technology enables airlines and MRO shops to dynamically integrate and deliver aircraft service and parts information to maintenance engineers, planners and technicians.
 
The demonstration will review Enigma's InService Job Card Generator, InService Revision Manager and InService MRO solutions.

Register here.

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Webinar: Improving Field Service
Wednesday, July 20
2:00pm EDT

Register here

Join our upcoming webinar to learn how the Enigma InService EPC solution enables OEMs to

* Deliver illustrations, part lists, engineering diagrams, service manuals, service bulletins, safety notices and product literature to distributors and/or field service technicians

* Integrate with back-office systems such as enterprise resource planning (ERP), enterprise asset management (EAM), order processing, warranty and parts inventory systems

* Produce job/work cards from an EAM system.

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New White Paper: The Key to Effective Maintenance Performance
 
Accurate technical content, available anywhere and anytime, is a key differentiator for maintenance organizations. Having the right information at the right place and time reduces costs, increases uptime and ensures safety and compliance.

Download this white paper to learn how Enigma InService MRO 5.0 helps maintenance organizations meet the demand for accurate content without increasing manpower, outsourcing or overhead. Download here.
 

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