"By integrating service, inventory planning, diagnostics, fault isolation and fleet and configuration management, Siemens PLM Software and Enigma deliver unprecedented automation for critical aftermarket support.” --- Siemens PLM Software
Enigma has integrated its InService MRO, EPC (Electronic Parts Catalog) and JCG (Job Card Generator) solutions with Siemens PLM Software’s Teamcenter for MRO to provide a maintenance environment that manages asset configuration, maintenance documentation, maintenance planning and execution and illustrated parts catalogs.
The resulting solutions offer critical visibility into the entire maintenance and engineering workflow and helps technicians in the field and the hangar by delivering all of the latest service manuals, spare parts catalogs and troubleshooting guides, via the web, wireless and DVD. Task cards can be generated for specific pieces of equipment, according to serial number or equipment configuration.
In addition, the solutions can be easily integrated with back-office systems, such as enterprise resource planning, at the OEM and the dealer/ service provider, to optimize maintenance workflow and automate scheduled and unscheduled service events.
With an automated process for documenting maintenance activities that can be shared directly with the maintenance and engineering department, the joint Siemens-Enigma solutions provide unique insights into the operational environment, thus driving product improvements and maintenance best practices.
Benefits of Siemens-Enigma solutions:
Increased uptime and asset availability
Faster mean time to repair (MTTR) and maintenance throughput
Improved first time fix rate (FTFR) and quality
Better capture and reuse of best-practices and maintenance expertise
Faster implementation of parts supersession and service bulletins
Decreased misorders (of parts)
Lower cost for creating, updating and distributing technical publications
Automated job card (task card) generation
More flexible workforce (broader expertise)
Reduced (eliminate) backlog of maintenance revisions
Digital sign-off of maintenance tasks and configuration changes
