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Case Studies for a Unified MRO Process that Supports S1000D, iSpec2200 and PDF
Connecting MRO Diagnosis, Planning and Execution to Minimize AOGs
Whether you have an existing Electronic Parts Catalog (EPC) solution or are looking at your first implementation, selecting the right product for your company can be a daunting task. The application needs to deliver to management the ROI that was promised while also satisfying business requirements and the user base. Many factors need to be considered including:
Studies show that customer engineers spend 40 to 50% of their time looking for the information they need to complete their work. Often, CE’s search separate systems for parts and service information and rely heavily on the assistance of customer phone support. Information is sometimes outdated or incorrect, and the inability to connect to the internet inside the clean-room further complicates their ability to get the job done. Discussion will include:
Co-presented by: Jim McGovern & Rob Bannerman
Playback this 30-minute webinar to learn how the Enigma InService EPC solution makes it easy for you to:
This webinar provides a 45-minute introduction to Enigma SaaS EPC, a hosted application for creating online service and parts catalogs with unlimited incremental updates of technical content.
Playback this webinar to learn how Enigma SaaS EPC helps guarantee the most up-to-date technical information is always accessible for sales and support, allowing end-users to quickly plan service and order parts. The SaaS EPC helps manufacturers (OEMs) improve customer and dealer support with minimal impact on back-office IT resources and budgets.
This case study by Ford North America illustrates why they chose the Enigma Electronic Parts Catalog (EPC), a browser-based parts information system that provides up-to-date parts information for more than 4,500 Ford and Lincoln Mercury dealerships in the United States.
Ford offers access to this interactive EPC so its entire dealer network can access parts information on all Ford and Lincoln Mercury vehicles via the Web, LAN and DVD, with full print-on-demand capability.
With Enigma EPC, the company has created the Ford Catalog Advantage, which delivers the following benefits:
The Enigma/Oracle Complex MRO solution (CMRO) provides an out-of-the-box solution that reduces operating costs and increases productivity for maintenance and engineering. This integrated offering enables maintenance planners and technicians to efficiently schedule, plan and perform service on aircraft and engines. At every phase of the scheduled and unscheduled maintenance process, CMRO provides information for troubleshooting, repair and reporting. It features ATA-compliant capabilities, and can deliver tail number-specific information.
In this 45 minute webinar you’ll learn how CMRO and Enigma can help you:
For airlines and MRO shops, the generation of job cards is usually a manual task that involves searching for data in multiple systems, sorting the information, then copying and pasting it into the proper job card format. This process is both time-consuming and error prone, which slows down the maintenance and repair of aircraft and engines.
The Enigma InService Job Card Generator solution enables airlines and MROs to reduce maintenance errors and save thousands of hours of manual labor by automating job card (task card) creation.
Find out how the InService Job Card Generator
The Enigma InService Job Card Generator automates and streamlines the process of producing maintenance job cards. It lets you merge information from your maintenance & engineering system, filter OEM technical content by tail number "on the fly" and generate job cards for printing or electronic use. What's more, with Enigma's optional digital signatures feature, maintenance engineers can also do the following:
Playback this webinar to learn how Enigma technology enables airlines and MRO shops to streamline publication processes, manage and reconcile COCs/OEM revisions, and deliver key parts and service information to maintenance planners, engineers, line mechanics and inspectors.
Find out how a joint solution from Oracle and Enigma enables OEMs to deliver consolidated, up-to-date service and parts information so that their customers, dealers and distributors can find critical information, perform service, and locate/procure parts easily and efficiently.
Playback this webinar to find out how a joint solution from Oracle and Enigma enables OEMs to deliver consolidated, up-to-date service and parts information so that their customers, dealers and distributors can find critical information, perform service, and locate/procure parts easily and efficiently.
Whether they sell top drives or valves, most OEMs capture only 30% of the aftermarket parts business. How can they capture the remaining 70%? By making it easy for their customers to find and order OEM parts!
Playback this webinar to learn about current aftermarket trends, and how oil and gas OEMS can dramatically increase their aftermarket part sales.
Tune into this webinar to learn how Enigma integrates with IBM’s Maximo enterprise asset management solution to create seamless maintenance planning, scheduling and execution, configuration management, procurement, inventory control/supply chain management, feedback and collaboration.
Co-presented by: Ken Donnelly, Strategy and Market Management, IBM Tivoli