If your organization needs a way to initiate or upgrade its ability to sell parts over the web, tune into this webinar on Enigma InService EPC, an out-of-the-box parts catalog application. Find out how InService EPC Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction.

Find out how a joint solution from Oracle and Enigma enables OEMs to deliver consolidated, up-to-date service and parts information so that their customers, dealers and distributors can find critical information, perform service, and locate/procure parts easily and efficiently.

Whether they sell top drives or valves, most OEMs capture only 30% of the aftermarket parts business. How can they capture the remaining 70%? By making it easy for their customers to find and order OEM parts!

Playback this webinar to learn about current aftermarket trends, and how oil and gas OEMS can dramatically increase their aftermarket part sales.

If your organization needs a way to initiate or upgrade its ability to sell parts over the web, tune into this webinar on Enigma InService EPC, an out-of-the-box parts catalog application. Find out how InService EPC Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction.

This case study by Ford North America illustrates why they chose the Enigma Electronic Parts Catalog (EPC), a browser-based parts information system that provides up-to-date parts information for more than 4,500 Ford and Lincoln Mercury dealerships in the United States.

Ford offers access to this interactive EPC so its entire dealer network can access parts information on all Ford and Lincoln Mercury vehicles via the Web, LAN and DVD, with full print-on-demand capability.

With Enigma EPC, the company has created the Ford Catalog Advantage, which delivers the following benefits:

• Simplifies the parts selection and procurement process, thereby decreasing incorrect part orders;
• Allows dealer personnel to enter a vehicle identification number (VIN), or other key identifier such as model, model-year and trim package, to generate a fully customized parts catalog for the specific vehicle being serviced;
• Draws from more than 20GB of VIN and parts information;
• Has a consistent user interface whether delivered via the Web or by DVD;
• Dramatically reduces the update process time;
• Links with existing FCSD (Ford Customer Service Division) applications that are currently in use by parts managers, allowing them to track the latest part requirements and to check inventory availability in their region;
• Integrates with additional management systems to ensure a seamless flow of information, which is a key functionality request from the dealers;
• Improves dealer support, customer experience and overall brand perception.

If your organization needs a way to initiate or upgrade its ability to sell parts over the web, tune into this webinar on Enigma InService EPC, an out-of-the-box parts catalog application. Find out how InService EPC

• Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction. 
• Makes it easy for dealers to find, view and buy parts
• Connects you with your customers, independent dealers and regional dealers
• Integrates effectively with back-end and operational systems: ERP, inventory, procurement and diagnostic systems
• Automates the parts ordering process, offering true "point and click" parts ordering capabilities
• Helps you save money by eliminating the need to print and ship catalogs/DVDs
• Simplifies service by creating dynamic links between parts, drawings and the supporting documentation
• Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction.

If your organization needs a way to initiate or upgrade its ability to sell parts over the web, tune into this webinar on Enigma InService EPC, an out-of-the-box parts catalog application. Find out how InService EPC

• Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction. 
• Makes it easy for dealers to find, view and buy parts
• Connects you with your customers, independent dealers and regional dealers
• Integrates effectively with back-end and operational systems: ERP, inventory, procurement and diagnostic systems
• Automates the parts ordering process, offering true "point and click" parts ordering capabilities
• Helps you save money by eliminating the need to print and ship catalogs/DVDs
• Simplifies service by creating dynamic links between parts, drawings and the supporting documentation
• Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction.

Playback this webinar to find out how a joint solution from Oracle and Enigma enables OEMs to deliver consolidated, up-to-date service and parts information so that their customers, dealers and distributors can find critical information, perform service, and locate/procure parts easily and efficiently.

How can manufacturers of oil and gas equipment sell more parts, more easily? By providing their customers with a parts catalog that works in disconnected mode, has advanced search and filtering, and can be distributed via DVD or the Web. 

Playback this webinar to find out how manufacturers of oil and gas equipment can create, update and distribute their parts catalogs to ensure that their customers have access to the most up to date part, service and support information.

How can OEMS sell more parts, more easily? It’s simple: accurate, accessible parts and service data = increased aftermarket sales.

Learn how Enigma's InService EPC application enables OEMs to bring catalog creation back in-house to save time and money, and ensures that customers/dealers get the most updated, accurate parts and service information.

Playback this webinar to learn how Enigma technology enables airlines and MRO shops to streamline publication processes, manage and reconcile COCs/OEM revisions, and deliver key parts and service information to maintenance planners, engineers, line mechanics and inspectors.

Tune in to this webinar to learn how Enigma InService EPC enables OEMs to link parts data with service information and collateral to better serve their dealer networks, thereby improving aftermarket sales.

For airlines and MRO shops, the generation of job cards is usually a manual task that involves searching for data in multiple systems, sorting the information, then copying and pasting it into the proper job card format. This process is both time-consuming and error prone, which slows down the maintenance and repair of aircraft and engines.

The Enigma InService Job Card Generator solution enables airlines and MROs to reduce maintenance errors and save thousands of hours of manual labor by automating job card (task card) creation.

Find out how the InService Job Card Generator 

• Improves job card (task card) creation by pulling together all technical service information and merging it with the planning data
• Provides effectivity filtering to ensure that only relevant information, based on maintenance task and equipment serial number, is included in the job card and delivered to the technician
• Generates job cards that can be used electronically and/or printed to paper with all required auxilliary information and standardized formatting
• Optional module provides digital signature capability for electronic job cards
• Optional integration with maintenance and engineering systems provides the ability to record details of service activity, with relevant information routed back into the asset management system for configuration, compliance, audit and analysis purposes

Playback this webinar to learn how Enigma's InService EPC application enables OEMs and dealers to reduce the costs of catalog creation, increase aftermarket parts sales and improve customer satisfaction.

The Enigma/Oracle Complex MRO solution (CMRO) provides an out-of-the-box solution that reduces operating costs and increases productivity for maintenance and engineering. This integrated offering enables maintenance planners and technicians to efficiently schedule, plan and perform service on aircraft and engines. At every phase of the scheduled and unscheduled maintenance process, CMRO provides information for troubleshooting, repair and reporting. It features ATA-compliant capabilities, and can deliver tail number-specific information.

In this 45 minute webinar you’ll learn how CMRO and Enigma can help you:

• Increase shop floor efficiency by 5-10%
• Easily create electronic work orders and job cards with embedded technical information
• Order parts based on a tail number-specific illustrated part catalog (IPC) that interacts with inventory and procurement
• View, execute and sign-off a work order wirelessly
• Move your maintenance environment from paper or a legacy environment directly to the web.
• Start realizing benefits from your implementation in less than six months.

The Enigma InService Job Card Generator automates and streamlines the process of producing maintenance job cards. It lets you merge information from your maintenance & engineering system, filter OEM technical content by tail number "on the fly" and generate job cards for printing or electronic use. What's more, with Enigma's optional digital signatures feature, maintenance engineers can also do the following:

• Prevent loss of data
• Apply digital signatures down to the subtask level
• Protect the job cards and edited data
• Export edited task and signature information for synchronization with the planning system
• Apply signatures offline (without access to a network or server), from the line or the hangar

The Enigma InService EPC streamlines the creation and publication of your company's parts catalog, and makes it easier for your dealers/service technicians to find the latest parts, product and service information online or offline (DVD).  But did you know that you can also integrate InService EPC with back-end enterprise applications such as warranty and parts inventory systems? 

Tune in to this webinar to learn how InService EPC can help your company:

• Leverage current enterprise infrastructure/ back-office systems
• Provide all product content – parts, service, specs, bulletins, collateral, etc. – and filter it according to serial number and/or configuration.
• Distribute your catalog via the web, paper, DVD and CD; incrementally update DVDs
• Synchronize OEM part web sites with local dealer sites (potentially eliminate DVDs)
• Streamline the creation and publication of your company's parts catalog
• Maintain control over updates and accuracy for all your parts-related information
• Reduce catalog printing and shipping costs by delivering the catalog to the web

Tune into this webinar to learn how Enigma integrates with IBM’s Maximo enterprise asset management solution to create seamless maintenance planning, scheduling and execution, configuration management, procurement, inventory control/supply chain management, feedback and collaboration. 

• Accelerate the creation, management and delivery of work packages
• Automate the configuration management and maintenance closeout process
• Improve overall maintenance efficiency and consistency
• Increase equipment uptime

Co-presented by: Ken Donnelly, Strategy and Market Management, IBM Tivoli

• Integrate with back-end enterprise applications such as order processing, warranty and parts inventory systems  
• Provide all product content – parts, service, specs, bulletins, collateral, etc. – and filter it according to serial number and/or configuration
• Distribute the catalog via the web, paper, DVD and CD; incrementally update DVDs via the web

Enigma's InService EPC (electronic parts catalog) supports real-world parts businesses including: frequent parts changes, variable inventory, alternate materials and manufacturers. With state of the art capabilities to track and include parts history, Enigma helps parts managers know what parts have been changed on the manufacturer side, and where to get necessary replacement parts.

Playback this recorded webinar to learn how to obtain:

• Accurate parts data (pulled from the right source)
• Visibility into inventory and logistics (parts availability and location)
• Automatic supersession, subsession, regression information (parts updates and substitution)
• Cross-sell and up-sell information (parts kits and associated parts)

If your organization needs a way to initiate or upgrade its ability to sell parts over the web, tune into this webinar on Enigma InService EPC, an out-of-the-box parts catalog application. Find out how InService EPC Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction.

If your organization needs a way to initiate or upgrade its ability to sell parts over the web, tune into this webinar on Enigma InService EPC, an out-of-the-box parts catalog application. Find out how InService EPC

• Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction. 
• Makes it easy for dealers to find, view and buy parts
• Connects you with your customers, independent dealers and regional dealers
• Integrates effectively with back-end and operational systems: ERP, inventory, procurement and diagnostic systems
• Automates the parts ordering process, offering true "point and click" parts ordering capabilities
• Helps you save money by eliminating the need to print and ship catalogs/DVDs
• Simplifies service by creating dynamic links between parts, drawings and the supporting documentation
• Dramatically increases aftermarket parts sales and profit margin while improving customer satisfaction.