The Enigma Software-as-a-Service Electronic Parts Catalog (SaaS EPC) is an online solution for delivering manufacturers/OEM service and parts information to dealers/distributors, customers, maintenance shops, call centers and field service environments. Enigma's SaaS EPC is hosted in a cloud computing environment and delivered via the Web; this solution reduces server hardware and maintenance costs, as well as internal IT support costs.
Enigma SaaS EPC offers a fast, cost-effective way for OEMs in the automotive, heavy equipment and discrete manufacturing industries to create and update online illustrated parts catalogs and service information. The solution ensures that dealers and technicians are using the most up-to-date service information, and can quickly identify and order parts. The result is higher aftermarket parts sales and better customer/dealer support.
The SaaS EPC solution is particularly compelling for two business profiles: 1) small-medium businesses (SMB) that wish to keep infrastructure requirements low; 2) larger companies moving to the Web that wish to start small. With Enigma SaaS EPC, companies decrease the time and cost of launching a Web-based service and parts storefront. Enigma’s SaaS EPC offering can have companies up-and-running in 90 days from implementation start date.
Enigma SaaS EPC supports the following end-user (dealers/distributors, customers, maintenance shops, call centers and field service), activities:
Download our data sheet on the Enigma SaaS EPC solution.
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