Simplifying Support of Complex Equipment with Parts and Service Information Solutions

Automated Job Cards for Better, Faster Service

To work efficiently, and to comply with regulations and safety standards, technicians and engineers need detailed information about the jobs they are to perform. Providing complete, accurate, and organized job cards (task cards) has been demonstrated to improve service and support. Yet in many organizations, job card generation is a largely manual function that involves identifying previous job cards, searching for information in various maintenance and IT databases, and modifying the job card to reflect the current maintenance requirements. It’s a slow, error-prone and labor-intensive process that can contribute to poor maintenance quality and slow service and repair.

Enigma InService Job Card Generator automates the production of dynamic, step-by-step task cards that are used by technicians and inspectors to guide maintenance practices and document regulatory compliance. InService Job Card Generator automatically accesses all the latest service data to ensure accuracy, eliminate manual intervention and minimize maintenance rework. Further, it automatically includes all the relevant source data from manufacturers. And, it’s flexible enough to integrate in-house standards and processes at the task and sub-task level, rather than appending them to the end of the job card where they are awkward to reference and easy to overlook.

Benefits

  • Faster service execution
  • Improved first time fix rate
  • Reduced internal operating costs
  • Increased equipment uptime
  • Enhanced customer support and satisfaction
  • Improved on-the-job safety
  • Improved support for regulatory compliance

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