Simplifying Support of Complex Equipment with Parts and Service Information Solutions
Service and Parts Catalogs that Work
Satisfy your dealers, distributors and field technicians by providing them with accurate parts and service information. Enigma InService EPC enables OEMs to publish and distribute the latest technical content as electronic parts catalogs for parts distributors and service organizations.
Enigma helps equipment manufacturers assemble, manage and deliver service and parts information so that service and support personnel can identify the problem, find the right maintenance procedure and order the right part.
- Simplifies catalog production and distribution
- Accelerates delivery of catalog updates/revisions
- Increases service technician productivity
- Streamlines parts ordering and reduces mis-orders
- Reduces customer support costs
- Facilitates cross-selling/up-selling of parts and services
- Increases market share for spare parts
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