InService EPC is now available on a tablet. Enigma announces a new version of our hugely successful electronic parts catalog that works equally as well on a tablet as is does on a desktop or laptop. Version 5.5 puts the power of InService EPC where it’s needed most – in the hands of the service technicians.
There are five key features that make InService EPC tablet compatibility advantageous for OEMs operating in-house service and field service teams, dealership service departments, or independent service providers. They are:
Mobility – a fully functioning software application, not a stripped-down mobile version of the original. It contains ALL the functions and capabilities of the desktop/laptop version. Field service technicians can still search for parts availability and pricing or detailed service information. They can view parts assemblies, add items to the shopping cart, and submit orders online. It’s true mobility without compromise – the power of a desktop with the portability of a tablet.
Independence – browser and device independent. Legacy and cross browser support means that it’s accessible on any browser that supports HTML5 and CSS3 – whatever you prefer. Our cutting-edge programming means that it’s also available on whatever device you want, which is especially useful for solving the ongoing BYOD challenge.
Design – a sleek new interface expressly designed for tablet use. When working on InService EPC from a desktop or laptop, you’ll see the same intuitive user interface you’re accustomed to. But when you view version 5.5 on your team’s tablets you’ll experience a simple, easy-to-use touch screen. The touch screen navigation eliminates the need for a mouse while maintaining the full application functionality. Service technicians have all the information they need – literally at their fingertips.
Viewing – features built-in streaming pdf viewing. No plug-in is required. There are no apps to download. Users can view, search with highlights and display pdf documents without additional software. Technicians can open multiple windows to compare models, share e-notes as they work, or get detailed parts information with fly-out boxes when they select a hotspotted part.
Technology – based on our proven technology, which continues to evolve as new programming methodologies and technologies are developed and adopted in the International programming community. Version 5.5 conforms to the latest HTML5 and CSS3 standards making it a powerful and robust mobile application supporting multiple types of rich content formats.
The new release makes increased mobility a reality for all service personnel. It provides service and parts catalog access from anywhere and from any device. It helps service technicians be more productive, managers reduce service maintenance costs, and customers increase complex equipment uptime.
InService EPC tablet compatibility expands the capabilities of service staff and provides a fully functional application, touch screen navigation and convenience of mobility.