Montgomery County of Maryland

Montgomery County Cable Complaints

Consumer complaints filed with the Montgomery County Cable Office since January 2010, updated quarterly. Each record includes the complainant's address and the cable provider involved.

Example records
NamebrandCityaddressStateaddressZIP CodeaddressStreet AddressaddressFull AddressaddressDate Of ComplainttemporalDate Of ClosuretemporalBillingclassificationServiceclassificationInternetclassificationTelephone Answering Timeclassification
ComcastDamascusMD20872Moyer Rd 9824Moyer Rd 9824 Damascus, MD 20872 (39.26688, -77.2006/12/200806/14/200811
ComcastPotomacMD20854Beechgrove 11453Beechgrove 11453 Potomac, MD 20854 (39.04406, -77.07/28/201008/03/20101
Cable/TV MontgomeryRockvilleMD20854Falls Bridge Lane 9508Falls Bridge Lane 9508 Rockville, MD 20854 (39.01102/14/200103/26/20011
Use cases

Telecom Vendor Due Diligence for Enterprise Procurement

A procurement officer at a large employer evaluating cable and internet service contracts for office locations in Montgomery County reviews complaint volume, complaint categories, and resolution times by provider to assess service reliability before signing a multi-year agreement.

NameDate Of ComplaintDate Of ClosureZIP CodeService

Insurance Underwriting for Telecom Service Interruption Coverage

An underwriter pricing a service interruption policy for a cable provider operating in Montgomery County uses historical complaint frequency by category and geography to estimate exposure, particularly for billing disputes and outage-related claims that signal operational instability.

NameZIP CodeBillingReceptionCable Service Availability

Market Entry Sizing for a Competing ISP

A business development analyst at a regional internet service provider maps complaint density by zip code and complaint type against incumbent providers to identify neighborhoods with the highest dissatisfaction, prioritizing where to deploy infrastructure first.

NameZIP CodeCityInternetService
Related datasets
Consumer Protection InvestigationsMontgomery County of MarylandTransmission Facilities Application Status and LocationMontgomery County of MarylandElectrical Business LicensesMontgomery County of MarylandLimited Electrical Business LicenseMontgomery County of MarylandMontgomery County SpendingMontgomery County of MarylandFire Code Compliance Permits (Department of Permitting Services)Montgomery County of MarylandNYC Cable ProvidersCity of New YorkBusiness Personal Property TaxHousing Opportunities Commission Office LocationsMontgomery County of MarylandFire System Licenses (Department of Permitting Services)Montgomery County of Marylandbag taxMontgomery County Polling PlacesMontgomery County of MarylandColleges and UniversitiesMontgomery County of MarylandMontgomery County Business ParksMontgomery County of MarylandAttorney General Consumer ComplaintsRegular Route Vendor's LicenseMontgomery County of MarylandMontgomery County Assisted Living FacilitiesMontgomery County Alcohol License ViolationsMontgomery County of MarylandMontgomery County Benefit Performance LicensesHHS Nursing HomesMontgomery County of Maryland