State of Washington

Complaints by Practice Type

Coded summaries of complaints filed with the Washington State Department of Health, categorized by practice type. Each record includes the business name, address, and complaint classification.

Example records
OpeneddatetemporalStatusstatusPracticecodeidentifierPracticenameclassificationBusinesscategoryindustryNAICSindustryBusinessnamebrandBusinesscityaddressBusinessstateaddress
2020-10-05New996COVID-19Travel561520-Tour OperatorsHolland America LinesSeattleWA
2025-12-12Open320Unsatisfactory Repair/ServiceAuto Repair811100-Automotive Repair & MaintenanceValvoline Corporate HeadquartersKY
2025-12-12Open320Unsatisfactory Repair/ServiceTelecommunications513320-Telecommunications/WirelessVerizon WirelessAZ
Use cases

Vendor Due Diligence Screening

A procurement team evaluating a new service provider checks whether the business has open or unresolved complaints filed with a state health regulator, and what type of practice violations are on record, before approving the vendor relationship.

BusinessnameStatusPracticenameOpeneddateBusinesscity

Commercial Insurance Underwriting

An underwriter assessing a small business policy application pulls complaint history by NAICS code to gauge how frequently businesses in that industry attract regulatory complaints, informing loss probability estimates for the sector.

NAICSBusinesscategoryPracticenameOpeneddateStatus

Fraud Pattern Detection Across Business Networks

A fraud analyst at a fintech lender flags businesses that appear repeatedly across complaint records under different names but the same city and industry category, looking for shell or rebranded entities attempting to obscure a complaint history.

BusinessnameBusinesscityBusinessstateBusinesscategoryNAICS