State of Oregon

Consumer Complaints

Complaints from consumers registered with the Oregon Department of Justice, covering consumer contacts from 2017 through 2019. Each record details information such as the complaint ID, submission date, nature of the issue, and the company or industry involved.

Example records
NamebrandCityaddressStateaddressZIP CodeaddressStreet AddressaddressFull Namelegal entityReference No.identifierStatusstatusDate OpentemporalDate ClosedtemporalAddress 2addressContactflagonaddr1additional data
CENTURYLINK, INC*MONROELA71203ATTN: DONNA POWELLCENTURYLINK, INC*FF1334-17Closed02/28/201706/08/2018100 CENTURYTEL DRIVE
DIVISION OF CHILD SUPPORT/DOJ*SALEMOR973011162 COURT STDIVISION OF CHILD SUPPORT/DOJ*FF4538-18Closed08/24/201808/24/2018
AUTO BID MASTER*PORTLANDOR972336620 NE 79TH CTAUTO BID MASTER*FF1163-17Closed02/21/201703/03/2017
Use cases

Vendor Complaint History Check During Onboarding

A procurement team evaluating a new software or telecom vendor searches the dataset to determine whether the company has accumulated a pattern of consumer complaints in Oregon, what types of misconduct were alleged, and how those complaints were resolved before approving the vendor relationship.

NameComplaint DescriptionClosing DescriptionStatusDate Open

Underwriting Signal for Small Business Insurance

A commercial insurance underwriter assessing a business applying for errors and omissions or general liability coverage checks whether the applicant appears in state complaint records, how frequently complaints were filed, and whether the closing outcomes suggest unresolved disputes or regulatory referrals that could indicate elevated claims risk.

NameBusiness TypeComplaint DescriptionClosing DescriptionDate Open

Fraud Pattern Detection Across Industry Sectors

A fintech compliance team building a negative news and adverse action database ingests complaint records to flag businesses with repeated allegations of false advertising, unauthorized charges, or deceptive pricing, then cross-references those businesses against their own merchant or borrower portfolio to surface elevated-risk counterparties.

NameBusiness TypeComplaint DescriptionStatusDate Closed
Related datasets
Attorney General Consumer ComplaintsComplaints by Practice TypeState of WashingtonEnvironmental Quality CommentsState of OregonPublic Records Requests (Department of Environmental Quality)State of OregonAll Active BusinessesState of OregonRulemaking Comments: Title V Consumer Price IndexState of OregonActive Trademark RegistrationsState of OregonOregon Procurement Information Network Multi-Year ContractsConsumer and Worker Protection ComplaintsCity of New YorkContributions to out-of-state political committeesState of WashingtonActive Nonprofit CorporationsState of OregonActive Benefit CompaniesState of OregonConsumer Protection InvestigationsMontgomery County of MarylandCampaign FinanceState of WashingtonForeclosure Mediation Exemption AffidavitsState of OregonActive Contractor LicensesState of OregonDeslgrntP Program DataState of OregonOregon Cannabis LicensesOregon Liquor and Cannabis CommissionStatewide Procurement Agreements SpendState of OregonActive Businesses by CountyState of Oregon